Contact

Get in Touch

Have a question about a puppy, a listing, or our services? We’d love to hear from you. Fill out the form below and we’ll get back to you as soon as possible.

What can we help you with?

  • Buying a pet — Questions about a specific listing, availability, pickup, or delivery
  • Protected Pay™ — Questions about how payment works for eligible transactions
  • Selling or listing — Help with your Seller Dashboard, listing a pet, or upgrading your plan
  • Business listings — Questions about listing your pet business or service on Pawling
  • General inquiries — Anything else we can help with

Response time: We typically respond within 1–2 business days. For faster help, please include as much detail as possible about your question.

Send Us a Message

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Tip: If you’re asking about a specific listing, please include the animal type, listing name, and any details about pickup or delivery.

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Looking for answers right away? Check our FAQ page — it covers common questions about buying, selling, and Protected Pay™.